Terms and Conditions
Trident Nero – Terms & Conditions
Last Updated: 9 March 2025
1. Scope of Services
Trident Nero provides strategic execution architecture assessments, focusing on aligning business objectives with scalable execution frameworks.
Through structured analysis, risk modeling, and vendor assessments, Trident Nero helps organizations bridge the gap between strategy and implementation.
Trident Nero is an advisory service only. The firm does not hold authority within client organizations, execute recommendations, or manage personnel. Clients retain full responsibility for decision-making and implementation.
2. Engagement Model
- All services are conducted on a remote-first basis unless otherwise agreed.
- Pricing is structured per engagement and will be outlined in a written agreement before work begins.
- Any changes to scope, timeline, or deliverables must be mutually agreed upon in writing.
3. Fees & Payment Terms
- Pricing is engagement-based, and rates are non-negotiable.
- A deposit or full payment may be required upfront, depending on the engagement structure.
- Payment terms are net 30 days from the invoice date unless otherwise specified in the contract.
- Late payments may be subject to interest charges or suspension of services.
4. Travel Policy
- Trident Nero is a remote-first consultancy. Unless otherwise agreed upon in writing, on-site engagements are available by request.
- London & Southeast England travel is included in the engagement fee (within reasonable limits).
- For travel beyond London & SE England:
- All travel expenses will be billed separately to the client.
- Air travel will be booked by Trident Nero and will be business class with British Airways or its alliance partners.
- Selected hotels must enable business-style capabilities.
- Clients must reimburse transportation, hotel, and meal costs.
- On-site work is subject to pre-approval and scheduling availability.
5. Cancellations & Rescheduling
- Clients may cancel or reschedule with three days’ notice.
- Cancellations within the agreed timeframe may be subject to a cancellation fee based on the engagement scope.
- If Trident Nero must cancel or reschedule due to unforeseen circumstances, the client will be notified as soon as possible, and an alternative arrangement will be made.
6. Confidentiality
- Trident Nero treats all client information as confidential and will not disclose proprietary data.
- Unless agreed otherwise, Trident Nero may disclose the names of its clients for networking and marketing purposes. Disclosure will be strictly limited to identifying the client as a Trident Nero client. No other details, including engagement specifics or proprietary information, will be shared.
- Any data shared with Trident Nero is assumed to be non-classified and non-sensitive unless otherwise agreed.
- Client shall provide a Non-Disclosure Agreement (NDA) if it requires additional measures to ensure its information is protected.
7. Intellectual Property
- Trident Nero’s proprietary models, frameworks, and methodologies are its intellectual property. Clients engage Trident Nero to receive strategic assessments generated using these models, not the models themselves. Clients have no right to access, copy, modify, or distribute Trident Nero’s proprietary methodologies.
- Intentional breach of this agreement, including any unauthorized access, use, or disclosure of Trident Nero’s proprietary models, constitutes a material violation of this contract.
- In such an event, Trident Nero alone reserves the right to determine recourse, including legal action and financial damages under UK law.
- Final client deliverables may be used for internal client purposes but cannot be shared externally without permission.
8. Liability
- Trident Nero provides advisory services only—clients are responsible for all implementation decisions.
- Trident Nero is not liable for business outcomes resulting from its recommendations.
- Liability is limited to the total engagement fee paid by the client.
9. Governing Law
- These Terms & Conditions shall be governed by the laws of the United Kingdom (UK).
- Any disputes shall be resolved through good-faith negotiations before formal legal action is pursued.
10. Contact
For any inquiries regarding these terms, please contact:
contact@trident-nero.com
